Privacy Policy
At 8bd9, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we keep it secure, and what rights you hold over your information as a player based in Bangladesh.
How 8bd9 Protects Your Privacy
These cards summarise 8bd9's core privacy commitments. The full binding policy text begins in the sections that follow.
SSL Encryption
All data transmitted between your device and 8bd9 is protected by industry-standard SSL/TLS encryption. Whether you are depositing via bKash, logging in, or browsing the casino lobby, your connection is fully encrypted at all times.
No Unauthorised Data Sales
8bd9 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the 8bd9 platform.
Purpose-Limited Collection
We collect only the data that is genuinely necessary to operate your 8bd9 account, process deposits and withdrawals via bKash, Nagad, and Rocket, and comply with applicable legal obligations. We do not collect data beyond what is needed.
Your Rights Come First
You have the right to access, correct, export, and request deletion of your personal data held by 8bd9 at any time. Submit a data request to [email protected] and our team will respond within the timeframe set out in this policy.
Transparent Cookie Use
8bd9 uses cookies strictly to maintain your login session, remember your preferences, and analyse aggregate traffic patterns. We do not use tracking cookies that follow you across third-party websites outside of the 8bd9 platform.
18+ Strictly Enforced
8bd9 does not knowingly collect or process personal data belonging to individuals under the age of 18. If we discover that data from a minor has been collected, it is deleted immediately and the associated account is closed without delay.
Data We Collect
When you register for an account on 8bd9, use our platform, or contact our customer support team, we collect certain categories of personal data. This section describes those categories in full, along with the specific data points collected within each category and the reason each is collected.
Registration & Identity Data
When you create a new 8bd9 account, we collect your full legal name, date of birth, email address, and a valid Bangladeshi mobile number. This information is required to create your account, verify that you meet the minimum age requirement of 18 years, and link your account to your preferred payment method (bKash, Nagad, Rocket, or Upay).
Know Your Customer (KYC) Data
To comply with our internal anti-money laundering (AML) and fraud prevention obligations, 8bd9 may request official identity documents such as your National Identity Card (NID), passport, or birth certificate. We may also request proof of address documents such as a utility bill or bank statement, and, where applicable, screenshots of your mobile wallet transaction history to confirm that the payment method used belongs to you.
Financial Transaction Data
Every deposit and withdrawal transaction conducted through your 8bd9 account generates a record that includes the transaction amount in BDT, the payment method used, the date and time of the transaction (in Bangladesh Standard Time, UTC+6), and the transaction reference number issued by the payment provider. We do not store full payment credentials such as bKash PINs, Nagad PINs, or bank account passwords.
Gaming Activity Data
We record all gaming and betting activity associated with your account, including game sessions (start and end times, games played, stake amounts, outcomes), sports bets placed (event, market, stake, odds, settlement result), bonus usage, and wagering progress. This data is used to operate the platform fairly, detect irregular patterns, and provide you with your account history.
Technical & Device Data
When you access 8bd9 via a browser or mobile device, we automatically collect technical data including your IP address, browser type and version, operating system, device model, screen resolution, and the referring URL (the page you visited immediately before arriving on 8bd9). This data is used for security purposes, fraud detection, and platform performance optimisation.
Communications Data
If you contact 8bd9's customer support team via email or live chat, we retain records of those communications, including the content of messages, timestamps, and the resolution outcome. This allows us to maintain a complete support history for your account and improve our service quality over time.
Voluntary Data
Some data — such as your preferred language, promotional preferences, and avatar — is provided by you voluntarily and can be updated or removed from your account settings at any time. Withdrawal of voluntarily provided data does not affect the operation of your account or your ability to deposit, play, or withdraw funds.
Data Categories at a Glance
| Category | Collected? |
|---|---|
| Identity (Name, DOB) | ✔ Yes |
| Contact (Email, Phone) | ✔ Yes |
| KYC Documents | ✔ When required |
| Transaction Records | ✔ Yes |
| Gaming History | ✔ Yes |
| Device / IP Data | ✔ Yes |
| Payment PINs | ✘ Never |
| Biometric Data | ✘ Never |
How We Use Your Data
8bd9 processes personal data only for the specific, legitimate purposes described below. We do not use your data for purposes incompatible with those stated here without first obtaining your explicit consent or as otherwise required by law.
Account Operation
To create and maintain your 8bd9 account, verify your identity and age, process your deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer, and deliver the games and betting markets you access on the platform.
Fraud Prevention & Security
To detect and prevent unauthorised account access, fraudulent transactions, money laundering, bonus abuse, and the use of automated tools. Your IP address, device fingerprint, and transaction history all contribute to our real-time fraud detection systems.
Platform Improvement
To analyse aggregated usage patterns, identify performance bottlenecks, test new features, and improve the overall quality of the 8bd9 platform for all players. Analytics data is anonymised wherever possible before being used for this purpose.
Customer Communications
To send you transactional notifications (deposit confirmations, withdrawal updates, KYC requests), respond to support enquiries, and — where you have opted in — notify you of promotions relevant to your gaming preferences such as BPL season bonuses or Eid cashback offers.
Legal & Compliance
To comply with our internal AML policies, age verification obligations, and any lawful requests from competent authorities. Data retained for compliance purposes is stored securely and accessed only by authorised personnel.
Responsible Gaming
To monitor gaming patterns that may indicate problematic behaviour, apply deposit limits or cooling-off periods requested by the player, and provide targeted responsible gaming resources to players who may need support. Visit our Responsible Gaming page for more information.
Data Sharing & Third Parties
8bd9 does not sell your personal data to third parties. However, to deliver a fully functional platform and meet our legal obligations, we share specific categories of data with a limited number of trusted third-party service providers and partners. Every third party we engage is required to process your data only in accordance with our instructions and to maintain appropriate technical and organisational security measures.
Payment Processors
To process deposits and withdrawals, 8bd9 shares transaction-related data with Bangladeshi mobile financial service providers including bKash, Nagad, Rocket, and Upay, as well as with partner banks such as BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, and Sonali Bank. The data shared is limited to what is necessary to complete the transaction: your registered mobile number or bank account reference, the transaction amount, and the transaction timestamp.
Game Providers
The casino and sports games available on 8bd9 are supplied by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, a session token is passed to the game provider to authenticate your game session. Game providers do not receive your full account profile, payment details, or KYC documents.
Fraud Detection & KYC Providers
8bd9 may engage specialist third-party identity verification and fraud detection providers to assist with KYC processing and real-time risk scoring. These providers receive only the minimum data necessary to perform their service and are bound by strict data processing agreements.
Legal Disclosures
8bd9 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by a valid legal process, court order, or applicable law. Where permitted, we will notify you of any such disclosure. We will never voluntarily disclose your data to a third party for commercial purposes unrelated to the operation of the 8bd9 platform.
No Cross-Border Transfers Without Safeguards
Where any third-party provider processes your data outside of Bangladesh, 8bd9 ensures that appropriate contractual and technical safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy.
Third-Party Categories
| Partner Type | Data Shared |
|---|---|
| Mobile Wallets (bKash, Nagad, Rocket, Upay) | Transaction data only |
| Partner Banks | Transaction data only |
| Game Providers | Session tokens only |
| KYC / Fraud Vendors | Identity data (minimum necessary) |
| Law Enforcement | As legally required |
| Marketing Networks | Never |
Cookies & Tracking Technologies
8bd9 uses cookies and similar local storage technologies to enable the core functions of the platform and to collect aggregate analytical data. This section explains what types of cookies we use, what each type does, and how you can manage your cookie preferences.
Essential Cookies
Required for the platform to function. These maintain your login session, remember your account preferences, and secure form submissions. They cannot be disabled without breaking core site functionality.
Analytics Cookies
Collect anonymised data on how players navigate the 8bd9 platform — which pages are visited most, how long sessions last, and where users exit. This helps us improve page layouts and game discovery features.
Security Cookies
Used to detect and prevent suspicious activity such as bot access, credential stuffing attempts, and CSRF attacks. These cookies are essential to the security of your 8bd9 account and cannot be disabled.
Preference Cookies
Store your voluntary preferences such as your selected game category, notification settings, and display options. These improve your experience on return visits and can be cleared via your browser settings at any time.
Managing Cookies
You can manage or delete cookies at any time through your browser's settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or clear stored cookies on browser close. Please note that disabling essential or security cookies will impair your ability to log in and use the 8bd9 platform normally. 8bd9 does not use cross-site tracking cookies or advertising network pixels that follow you outside of the 8bd9.vip domain.
Local Storage
In addition to cookies, 8bd9 may use browser local storage to persist non-sensitive preference data (such as your last-visited game category) between sessions. Local storage data is stored entirely on your device and is not transmitted to 8bd9's servers independently of a page request.
Data Security & Retention
8bd9 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures are reviewed and updated regularly in line with industry best practices.
Technical Security Measures
All data in transit between your device and our servers is encrypted using TLS 1.2 or higher. Data stored on 8bd9's servers — including account credentials, KYC documents, and transaction records — is encrypted at rest using AES-256 encryption. Access to production databases is restricted to authorised personnel only, enforced via multi-factor authentication and role-based access controls. Our infrastructure undergoes regular vulnerability assessments and penetration tests.
Organisational Security Measures
All 8bd9 staff and contractors with access to personal data are subject to confidentiality obligations and receive regular data protection training. Access to player data is granted on a strict need-to-know basis. Any suspected internal breach is subject to immediate investigation and, where confirmed, disciplinary action.
Data Breach Response
In the event of a confirmed data breach that poses a risk to your personal data, 8bd9 will notify affected players as promptly as possible via the email address registered on their account. The notification will describe the nature of the breach, the categories of data affected, and the steps we have taken to contain and remediate the incident. We will also take immediate steps to secure the affected systems and prevent further exposure.
Data Retention Periods
8bd9 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal, regulatory, or internal compliance obligations. The table below summarises our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance, dispute resolution |
| KYC documents | Duration of account + 5 years after closure | Identity verification, legal obligations |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming activity logs | 3 years from session date | Fair play audit, dispute resolution |
| Customer support communications | 3 years from last interaction | Service quality, dispute resolution |
| Device & IP logs | 12 months from collection | Fraud detection, security monitoring |
| Analytics data | 24 months (anonymised) | Platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Players who request account closure may also submit a data deletion request as described in the Your Privacy Rights section below.
Security at a Glance
- ✔ TLS 1.2+ encryption in transit
- ✔ AES-256 encryption at rest
- ✔ Multi-factor authentication for staff
- ✔ Role-based access controls
- ✔ Regular penetration testing
- ✔ Breach notification to affected users
- ✔ Secure deletion after retention period
Your Privacy Rights
As a player on 8bd9, you hold the following rights with respect to your personal data. To exercise any of these rights, send a written request to [email protected] with the subject line "Data Rights Request" and your registered account email address. We will respond within 14 calendar days of receiving a valid request.
Right of Access
Request a copy of all personal data 8bd9 holds about you, including your account details, transaction history, and gaming activity logs.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held on your 8bd9 account without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restriction
Request that we restrict the processing of your data while a rectification or objection request is being assessed by our team.
Right to Portability
Request an export of your personal data in a structured, machine-readable format (CSV or JSON) to transfer to another service provider.
Right to Object
Object to the processing of your personal data for direct marketing or profiling purposes. We will honour this request within 72 hours of confirmation.
How to Submit a Data Rights Request
Email [email protected] with the subject line "Data Rights Request". Include your full name, registered email address, and a description of your request. We may ask you to provide a copy of your NID or passport to verify your identity before processing the request. We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
Minors & Age Verification
8bd9 operates a strict 18+ age policy. The platform is intended exclusively for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18.
Age Verification at Registration
During the account registration process, all applicants are required to provide their date of birth. Any applicant whose stated date of birth indicates they are under 18 years of age is automatically prevented from completing registration. Where our systems identify a discrepancy between a stated date of birth and other account data, we reserve the right to request official proof of age — such as a National Identity Card (NID) or passport — before activating the account.
Parental & Guardian Guidance
If you are a parent or legal guardian and you believe that a person under your care has created an 8bd9 account or provided their personal data to us without your knowledge, please contact us immediately at [email protected]. Upon verification of your concern, we will close the underage account, permanently delete all associated personal data, and reverse any transactions where technically feasible.
Parental Control Tools
We strongly encourage parents and guardians to make use of third-party parental control software to restrict access to online gambling platforms on shared devices. 8bd9 cannot be held responsible for underage access that occurs as a result of a minor using an adult's registered account credentials without the adult's knowledge. If you suspect your account is being accessed by a minor, change your password immediately and contact our 24/7 support team.
8bd9 is strictly for players aged 18 and above. Age verification is enforced at registration and during KYC review. Underage accounts are closed and data deleted immediately upon discovery.
Policy Updates & Contact
8bd9 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we offer. When a material change is made to this policy, we will notify registered players via the email address on their account at least 7 days before the change takes effect. The updated policy will also be published on this page with a revised effective date at the top.
Your continued use of the 8bd9 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may request account closure and data deletion by contacting our support team before the effective date of the revision.
How to Contact Us About Privacy
For all privacy-related queries, data rights requests, or concerns about how 8bd9 handles your personal data, please use the contact details below. Our customer support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and other public holidays in Bangladesh.
Privacy & Data Requests
Email: [email protected]
Subject line: "Privacy Policy Query" or "Data Rights Request"
Response time: Within 14 calendar days of a valid request.
General Support
Email: [email protected]
Availability: 24/7, including weekends and public holidays
Language: English support available at all times.
Important Reminder
Please do not share sensitive information such as your account password, bKash PIN, Nagad PIN, or full NID number in any email to 8bd9 support. Our team will never ask for your payment PIN or password via email or live chat. If you receive such a request claiming to be from 8bd9, treat it as fraudulent and report it immediately to [email protected].
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